Thursday 30 September 2010

RESOLVED: Library catalogue problems, 30.09.10

We are currently experiencing problems with the library catalogue.

If you are having difficulty searching for items, please contact us or come to the Information and Help Desk on the first floor of the Fountains Learning Centre.

We are working to resolve these issues, and will post an update here when we have one.

Friday 24 September 2010

E-journal finder unavailable Sunday 26 September 2010

The WorldCat e-journal finder service will be taken down for essential maintenance from 11.00 to 15.00 on Sunday September 2010. This may cause difficulty accessing electronic journals and books during this time.

If you continue to have difficulty after this time, please contact libraryqueries@yorksj.ac.uk, with the resource you were trying to access and any error message you recieved.

Friday 17 September 2010

Athen services warning - 21st September 2010

Eduserv will be performing maintenance on the Athens administration website on 21 September 2010. If you experience any difficulties accessing material off-campus, please check http://status.openathens.net/ to see what the current status of the service is.

If the service is meant to be okay, please take a note of the resource you are trying to access and the error message you are receiving, and pass this information on to the information and help desk in person, by email to libraryqueries@yorksj.ac.uk or by phone to (01904) 876317 during our opening hours.

Wednesday 8 September 2010

Athens services warning - 8 September 2010

Eduserv report that they will be performing emergency maintenance tonight. This may result in problems accessing the library's electronic resources.

Please check http://status.openathens.net for more information.

If the systems at the website above are all functional, and you continue to have difficulty accessing resources, please contact libraryqueries@yorksj.ac.uk, with the resource you are trying to access and the error message you are receiving.

Stuart