Meet Matt, Our Graduate Trainee!

Meet Matt!  He's a graduate trainee here in Fountains.  He has decided to stick with us after his three years as a student at York St. John.  He has control of twitter until the 4 January.  To follow his tweets, look for ^MT.  

After being a student of Product Design at St John for the last three years, I’ve moved across Fountains and into the office to become ILS’ latest graduate intern. If you haven’t seen me dashing to and fro across the library, you’ll have definitely seen me advertising the university on a massive billboard at the train station.

While I’ve been here, it’s been my job to develop a little something called SMILE. I can’t say much about what that is right now… but you’ll find out much more in the New Year. For now, all I’m going to say is that it might pay to keep your eyes peeled. (Honestly, that’s the least subtle hint you’ll hear this side of Christmas.)

Other than SMILE, I work on a whole raft of ILS-themed bits and pieces – mostly design for web and print. I’m not a librarian, so please don’t ask me about books, it won’t end well for any of us. But while I’m in control of the ILS Twitter, I want to actually hear from a few of you! Ask me anything about anything.

Meet Dan, Our Digital Trainer

Dan is our Digital Training Officer, within ILS.  His role is to work with staff throughout YSJ, promoting digital literacy, and to train and coach individuals to improve their technology user skills.  If you want help with Windows, Office, or just how to get to grips with IT in your workplace just give me a call.

E-book Outages

This Saturday, 8 December 2012 Dawsons Era, one of our e-book providers, will be performing maintenance to their systems between 10am and 6pm.  If you are having a problem accessing an e-book, please can you see if Dawsons Era is the provider before reporting the issue.  We appreciate that this is an inconvenient time with dissertations and deadlines looming and we apologies for the inconvenience this may cause.

Meet Phil, one of our Systems Specialists

This week, we are have turned our twitter account over to one of our System Specialists, Phil Noret.  He will be talking about what he does on a normal day to help keep our IT systems going.  He has written a little bit about his job below.  Feel free to ask him questions about what he does or any questions pertaining to his work here at YSJ! Check out what he is saying on our twitter feed @YSJ_ILS!

Hello!

My job role is “systems specialist” within ILS

I primarily work in the network team administering the network infrastructure. This includes implementing new solutions, resolve any issues that may arise, identify and recommend any possible improvements.

I am Currently working on a new campus wide wireless network, this will be followed by the launch of Eduroam. I’m also working on the IPv6 deployment which is in its very early stages.

I also second desktop team with the virtual server and desktop infrastructure to provide additional support when required.