Meet Emma, our Inter-Library Loans and Acquisitions Assistant/Information Assistant

I work across two roles in Information Learning Services. Firstly, I am part of the Question Point team on the ground floor of Fountains, dealing with all first line enquiries. In my other role, I am part of the Digital Services and Resources team, dealing with all your Inter-Library loan requests and digitising chapters or sections of books to be placed on Moodle for student courses- you might even see me using the scanner on the desk near the main entrance, so please feel free to come and say hello.

I was originally a student here myself, graduating with a BA in English literature and English Language in 2009. Since then, I have also completed my MA in Librarianship whilst working in the department.

Please feel free to ask me any questions to @YSJ_ILS, while I’m tweeting this week. Look out for ^ES for my tweets.

Downtime: Wiley Online Library and The Cochrane Library

In order to complete important upgrades and improvements, Wiley – one of our e-journal suppliers here at ILS – are scheduling downtime for this Saturday 28 September 2013, between the hours of 2.00pm and 7.00pm BST. During this time, you may not be able to access materials from Wiley Online Library or The Cochrane Library.

We apologise for any inconvenience this may cause. This will not affect any of our other library items.

Meet Matt, our Digital Services Officer tweeting this week! (23-27 September)

I work as part of the Digital Services and Resources team as the library’s Digital Services Officer – well, in training at least. I started in the role earlier this summer, after my time with ILS as a Graduate Intern helping to build the university’s digital literacy package SMILE. Hopefully a few of you will have been using that already :) If not, just head to Moodle and SMILE will be there on your home page. Let me know what you think!

Other aspects of my role involve the maintenance of other online packages such as PILOT, keeping on top of the library’s web pages, and ensuring that the library’s management system runs smoothly. I really didn’t appreciate how much happens behind the scenes when I was a student here!

 

You may also have seen a few posters popping up around the library staircases, or maybe you’ve picked up one of our leaflets – you can hold me responsible for those, too.

Look out for ^MT at the end of any of my tweets :) Say hi!

Meet Dianne, our Head of Information Services tweeting this week (16-20 September)

I am the Head of Information Services, which is the customer facing side of Information Learning Services. The Information Services section comprises the Library Question Point team, IT helpdesk, Library circulation, support for all University IT hardware and software, and user support for both staff and students working and studying either on site or remotely.

I initially came to YSJ 12 years ago as Conference Operations Manager but later moved into Facilities management before becoming  Head of ICT 6 years ago.  Having just completed my MA in Leading Innovation and Change it was for my leadership rather than technical skills that I was selected for the role but I soon became absorbed with the potential that technology has to fundamentally change the way we work and study, and have a particular interest in Digital Anthropology. In my spare time I am exploring how social networking platforms such as Facebook have replaced traditional community groups, in particular those relating to faith.

When ICT and Library Services converged to become the Directorate of Information Learning Services I moved into my new role and thus have the opportunity to shape how students and staff can access our various services. My working day can involve anything from deploying the techies to sort out an urgent issue in a teaching room, to organising storytelling sessions in our School Library.

I’m also the person who provided the panda in the bamboo tree in Fountains- have you spotted it yet?