Showing posts with label maintenance. Show all posts
Showing posts with label maintenance. Show all posts

Thursday, 12 July 2012

Library system downtime Tuesday 24 July


Due to essential maintenance, our library system will be unavailable for most of the day on Tuesday 24 July.

During this downtime, the following services wil not be available:

·         online holds and renewals
·         up-to-date availability and location information for items
·         self-service machines
·         access to library account information

Items will be able to be taken out, returned or renewed at the QuestionPoint on the ground floor of Fountains Learning Centre, and you will still be able to search our WorldCat online catalogue (http://yorksj.worldcat.org/). Most eBooks and online journal articles should also still be accessible.

We apologise for any inconvenience this may cause.

Friday, 27 January 2012

We've simplified the catalogue search box

We have now removed the Catalogue/Catalogue Plus options from the search form on the library home page, and moved to a single, unified search.

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We made this decision for two reasons. We have had feedback that the purpose of these options isn't clear to users, and it is potentially causing confusion. Also, the ordering of search results in WorldCat Local has improved to the point where there no longer such a need for the separate search options.

Searching from off-campus will also work in the same way as on-campus searches. We believe that recent improvements mean that there is now little purpose in logging in before running the search, as users will be taken to a log-in box when trying to access any resources that need authentication. Please do let us know if you encounter any problems arising from this, though.

We will make the change on Wednesday afternoon. We do not expect any disruption to service.

Monday, 10 January 2011

[10.01.11] Access to resources: changes

Today, Monday 10th January 2011, we will be making some changes to the way users log in to access library resources.

These changes may result in very short term down time for specific resources. If you are unable to access a resource at any time on Monday 11th, please try again before contacting Library and Information Services.

These changes will result in visual changes to the login box. You can see a preview of the page here. Your username and password will remain the same.

We appreciate your patience as we make this transition, and encourage you to contact us on libraryqueries@yorksj.ac.uk with any feedback or comments you might have, or if you continue to experience problems after Monday 11th January.

We will post updates to this blog as we have them.

Friday, 25 June 2010

14.07.10 Library system - scheduled maintenance

On Wednesday July 14 2010 we will be performing maintenance and upgrades to our library system. We anticipate that this work will take no more than one day to complete, and will commence Wednesday morning. The system should come back online by Thursday July 15 2010.

During this time we will be issuing and returning items manually and the self-issue and self-returns points will not be working. Information Desk queries about locating items in the library will take longer to complete, and we will also be unable to answer queries on the Issue Desk about fines, overdue books or renewals.

We thank you for your patience.

Monday, 22 February 2010

Digital archive - scheduled maintenance

On Wednesday February 24 2010 we will be performing maintenance and upgrades to our digital archive. We anticipate that this work will take no more than one day to complete, and will commence Wednesday morning. The archive should come back online by Thursday February 25 2010 at the latest.

The affected sites (digarch.yorksj.ac.uk, www.yorkshireplaybills.org) will be unavailable during this window.

Friday, 6 February 2009

Fountains Learning Centre - maintenance

Beginning Monday 9th February, the Maintenance department will be redecorating in the Fountains Learning Centre. Please be aware that some disruption to services within the building may occur.