Library redecoration - access to collection

From Monday 11 July 2011, sections of the first and second floors of the Fountains Building will be redecorated as part of the ongoing Fountains Project. This may lead to some books being inaccessible for a short period while the redecoration takes place. We apologise for any inconvenience this may cause. As the sections are redecorated, we will tweet which sections of the collection are unavailable on the library twitter account http://twitter.com/ysjlibrary, a feed for which is available on the library homepage.

If a book you wish to borrow is in the affected section, please feel free to place a hold on it and we will collect it for you asap.

RESOLVED: Problems with off campus access for e-books and e-journals

RESOLVED: As of 10.00, 30 July 2010, the issues with off-campus access have been resolved. If you continue to experience difficulty with access to electronic resources, please contact libraryqueries@yorksj.ac.uk or telephone the information desk on (01904) 876698 during our opening hours. Please be prepared to tell us which resource you are trying to access and the error message you are receiving.

Previous information:

Eduserv have reported that there is an issue currently affecting all Athens services. This will mean that you may find it difficult to access electronic resources when not at the University. At present we do not know when this problem will be resolved, but will let you know as soon as we hear anything.

In the meantime, please keep trying the electronic resources at regular intervals. We apologise for any inconvenience.

UPDATE 30 July 2010, 09.00: Eduserv report that the service is now intermittently available. You can check the current status of the Athens services at http://status.openathens.net/. If the service is showing as available and you are still unable to access electronic resources, please contact libraryqueries@yorksj.ac.uk or telephone the information desk on (01904) 876698 during our opening hours. Please be prepared to tell us which resource you are trying to access and the error message you are receiving.

Library catalogue unavailable.

The library catalogue is currently unavailable due to technical problems. We will remedy this situation as soon as possible.

Apologies for any inconvenience.

Further Athens problems - 30 April, 2009

We would like to apologise again for the Athens problems experienced by users last night (30 April, 2009). These included the inability to access databases, electronic journals and books, or full-text access through the library catalogue.

As far as we are aware, a normal service has been restored to all users.

Please contact us on libraryqueries@yorksj.ac.uk if you are continuing experience difficulties with Athens access to resources.

Athens problems - 25-26 April, 2009

We would like to apologise for the Athens problems experienced by users over the weekend (25 - 26 April, 2009). These included the inability to access databases, electronic journals and books, or full-text access through the library catalogue.

As far as we are aware, a normal service has been restored to all users.

Please contact us on libraryqueries@yorksj.ac.uk if you are continuing experience difficulties with Athens access to resources.