Annette Webb is the Academic Technologies Trainer at York St John University, supporting Microsoft Office and University online systems e.g. Mahara and Moodle.
Annette provides support in Microsoft Office including Essays in Word, PowerPoint Presentations, Excel Spread sheets and YSJ online systems to all undergraduate and post-graduate students.
Annette provides 1 to 1 support via tutorial booker to tackle individual training needs from students who are complete beginners to users with more advanced skills. She also runs regular workshops that students can book on to enhance their IT skills. Annette also liaises with Academic Tutor’s to provide bespoke training sessions on Mahara ePortfolio system and effective bibliographies using Word tools.
Over a typical academic year over 600 students are seen on a 1:1 basis and in groups - approx 5000 individual contact hours (SCONUL measure).
In collaboration with Careers there are a series of 4 'soft skill' sessions delivered, named ‘WorkStart’ for mainly 3rd years to prepare them for the workplace. Handouts and exercise files are provided within Moodle and they receive a certificate on completion. This has proved very successful with an average of approx. 20 delegates per session.